
bytiffisantos
about
Tiffany is a self-taught embroidery artist who uses this art form as an escape from her hectic lifestyle as a barista and university student. She captures your favourite moments with her bare hands.
TIFFi X SHERYL
DISPLAY & CARDS
SHIPPING AND RETURNS
SHIPPING POLICY
All Products are made to order and will take a LEAD time of 7-10 Days to reach you. This is our way of ensuring sustainability by not mass producing items.
DELIVERY
Singapore
Free Shipping for orders above SGD40
Express Shipping - SGD3.50
ASIA
Free Shipping for orders above SGD120
Express Shipping (3 - 10 days ) - SGD10
Rest of the World
Free Shipping on orders above SGD175
Express Shipping (3 - 10 days ) - SGD25
RETURN & EXCHANGE POLICY
We want you to be satisfied with your purchase but if the products are faulty or incorrect in size we’re so sorry! We will meet our legal obligations in the country in which the products were purchased. Just follow the returns process above in-store. The product should be notified for return within 5 days of receiving the product.
There is no return/exchange or refund for sales or promotional items.
There will be no refunds/returns/exchanges for intimate or swim pieces.
Products must be defective and incorrect size for returns/exchanges only. This excludes swimwear and intimates if worn.
Items must be in original sale condition (unworn, unwashed, or otherwise unused with original tags/labels attached)
Items that are personalized are not valid for return/exchange or refund. A discount code to purchase another item will be given as compensation.
Shipping costs are not included in international returns. It must be borne by the consumer
Refunds
-
Where possible all refunds will be returned to the original forms of payment, otherwise an alternative refund tender will be offered;
-
Items must be in original sale condition (unworn, unwashed, or otherwise unused with original tags/labels attached);
-
You may be asked to provide personal details for returns or exchanges. These details will be used for the purpose of processing the return.
-
Items purchased online can be returned in-store with proof of purchase. In the case of online purchases, refunds will not include the cost of shipping, except as provided below.
Refunds will not be given when the product exceeds its stipulated return period.