SHIPPING AND RETURNS
All Products are made to order and will take a LEAD time of 7-10 Days to reach you. This is our way of ensuring sustainability by not mass-producing items.
RETURN & EXCHANGE POLICY
We want you to be satisfied with your purchase but if the products are faulty or incorrect in size we’re so sorry! We will meet our legal obligations in the country in which the products were purchased. Just follow the returns process above in-store. The product should be notified for return within 5 days of receiving the product.
There is no return/exchange or refund for sales or promotional items.
There will be no refunds/returns/exchanges for intimate or swim pieces.
Products must be defective and incorrect size for returns only. This excludes swimwear and intimates if worn.
Items must be in original sale condition (unworn, unwashed, or otherwise unused with original tags/labels attached)
Shipping costs are not included in international returns. It must be borne by the consumer
Where possible all refunds will be returned to the original forms of payment, otherwise an alternative refund tender will be offered;
Items must be in original sale condition (unworn, unwashed, or otherwise unused with original tags/labels attached);
You may be asked to provide personal details for returns or exchanges. These details will be used for the purpose of processing the return.
Items purchased online can be returned in-store with proof of purchase. In the case of online purchases, refunds will not include the cost of shipping, except as provided below.
Refunds will not be given when the product exceeds its stipulated return period of 5 days upon receiving the item.